Jobs > Pending
Every completed job from your FSM lands in the Jobs section as a pending job. TeamBuyIn automatically assigns technicians to line items based on who was dispatched, so by the time a job hits your pending queue, commissions are already calculated and ready to review. You only need to step in if you want to make changes before approving.
Tap any pending job and click "Review" to open it.
Jobs > Review > Job Overview
When you open a pending job you'll see three controls at the top of the screen. "Customize Payout" is in the top left and takes you to a separate screen where you can adjust payouts at whatever level of detail you need. "Deselect All" is in the top right and removes all service items from being commissionable. "Users" in the middle pulls up a list of all technicians assigned to the job so you can review or edit their assignments.
Below those controls, every service item on the job is listed. Each service item shows the commission amount and the calculated payout next to it. Each service item also has its own "Users" button showing how many technicians are assigned to that specific item, and an "Upsell" button for admin to mark it as an upsell if it should count towards the technician's upsell percentage.
Jobs > Review > Customize Payout
Tapping "Customize Payout" opens a dedicated screen where you can adjust payouts as granularly as needed. You can edit individual service items, change splits between technicians, or override a calculated amount entirely. See Edit Payout Amount and Customize Commission Splits for full details on each option.
Jobs > Review > Confirm
Once you're satisfied with the payouts, confirm the job to review it. Confirmed jobs move out of the pending queue and into the Reviewed section. From there you can tap into any reviewed job to see the revenue it generated, the payout for that job, and, if profit visibility is enabled for your account, the profit for that job.
Note: Approved jobs cannot be edited directly. If you need to make changes after approving, you can restore the job back to pending from the Reviewed section. If the job requires a technician to return to the customer, you can log it as a callback instead. See Restore Jobs and Job Callbacks for both.
